Yes, you can buy our jewelry online here Currently we can accept online orders to shipping addresses within the United States and Canada except Quebec.

No, we do not do Custom orders at this time. Should you have any questions feel free to call, e-mail, or chat with our Perfection Stylists. Contact Us.

Yes, you may shop our earring backs on our website from here.

You can download and print this ring size guide. Keep in mind: Rings worn on the ring finger of the non-dominant hand should be about 1/2 size smaller than rings worn on the ring finger of the dominant hand.

We do not show loose diamonds online. However, if you have any specifics in mind for carat, color and clarity we will be happy to assist you in finding the perfect diamond. For more information on our diamonds and on the 4Cs, consult our Diamond Guide. 

Yes, you may shop for our chains on our website from here.

You would have to take your diamond to your local retailer to have them verify the serial number and order new paperwork. You may find your nearest retailer with our store locator.

The starting at price is for a center diamond that is J SI1. Pricing will vary based on diamond availability, color, clarity, and carat weight. If you would like a specific carat, color and clarity please let us know and we will be happy to look into that for you.

Our shipping cut-off time is 4pm EST Monday to Friday. If your ordered product is available and you complete your purchase online by 4pm EST, we deliver your order the next business day.

No. Currently, on our website the billing and shipping address must be the same. We can assist you over the phone to place an order with a different billing and shipping address as long as the purchase amount is under USD10,000. You may call us at 1-877-PERFECT M-F 9am-5pm EST except holidays.

Yes, of course. Click here for everything you need to know about returns and exchanges.

We offer complimentary shipping and returns for all online orders.

A shipping notification with tracking details will be sent via email once your order has shipped. Also you can check on FedEx tracker with your tracking ID from here.

Currently we deliver online orders to shipping addresses within the United States and Canada except Quebec. Unfortunately, at this time we cannot ship online orders to P.O. boxes.

Please check our How To Care For Your Diamond Jewelry Guide from here.

Yes, we sell one single earring to match an existing one- it will be half the price of a full pair.

No, we do not buy back diamonds but we do have a Trade-Up policy. Click here to learn more.

Hearts On Fire has a manufacturer’s warranty on all jewelry. We cover repair or replacement costs for jewelry that has been deemed defective; however, we do not cover normal wear and tear.

We offer ROUND or SQUARE.

Our diamonds are natural and guaranteed conflict-free, from point of origin to final piece. We travel to the ends of the earth to find the most beautiful diamonds on the market, and we source them responsibly from South Africa, Botswana, Namibia, Angola, and Canada. Our diamonds are 100% in compliance with the Kimberley Process.

You may buy at our online store or at any authorized retail location. Click here to find an authorized retail location near you.

Yes, you may see all the details of a specific diamond on the AGS verify a diamond page here.

The 4Cs are Cut, Color, Clarity, and Carat weight. Together they contribute to the overall beauty and value of a diamond. Click here to learn more.

Our Platinum is 95% platinum and 5% ruthenium.

Our 18K Rose Gold is 75% gold with various amounts of silver, copper, and zinc.

Our 18k White Gold is 75% gold, alloyed with various amounts of silver, copper, nickel, palladium, zinc, and/ or indium with a trace coating of rhodium.

Our 18K Yellow Gold is 75% gold, alloyed with various amounts of silver and copper.

You may check the American Gem Society, National Association of Jewelry Appraisers or Gemological Institute of America for a list of qualified appraisers.

Please review our Engagement Ring Guide which contains everything you need to know about buying an engagement ring, from settling on a style to choosing a metal type. Click here to learn more.

Hearts On Fire has a manufacturer’s warranty on all jewelry. We cover repair or replacement costs for jewelry that has been deemed defective, however we do not cover normal wear and tear.

Your jewelry will come in a felt-lined box, along with the following documents:

Document Of Purchase: every order comes with a Document Of Purchase, which can be used to insure your new jewelry.

Diamond Identity Document: this document comes with every engagement ring purchase, noting the AGS cut, color, clarity, carat weight, and fluorescence ratings of your Hearts On Fire center stone, as well as its unique serial number.

Certificate of Authenticity: this document comes will all jewelry orders that are not engagement rings, and notes that your brand new design is a certified Hearts On Fire original.

You can buy our jewelry online, or at any authorized retail location. Click here to find an authorized retail location near you. 

Yes! You can buy our jewelry online here.

Yes, we can sell one single earring to match an existing one- it will be half the price of a full pair.

Of course. Click here for everything you need to know about returns and exchanges.

Engagement rings will be treated as a special order. We invite you to hand select a diamond from our available stock and work with an expert member of our Perfection Stylist team to create your ring.

We offer a selection of exceptional diamonds with the highest American Gem Society (AGS) ratings for cut, color, and clarity.

Our diamonds are always rated Ideal for cut, rated within the D-J range for color (Colorless-Near Colorless) and rated within the IF-SI2 range for clarity (Flawless- Slightly Included). For more information on our diamonds and on the 4Cs, consult our Diamond Guide.

No. We do not do Custom orders at this time.  Should you have any questions feel free to call, e-mail, or chat our Perfection Stylists.

No, we do not buy back diamonds but we do have a Trade-Up policy. Click here to learn more.